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Status updates

CDN Infra Update

November 26, 2020, 19:58 GMT +00:00

We are pushing a media service upgrade on to our CDN infra, the upgrade will not impact CDN delivery but Schedule Playlist will be restarted once when the upgrade is completed.

Maintenance time: 10:30 PM to 1:30 AM UTC - 30 Nov - 1st Dec 2020

CDN Dashboard will not be accessible during the maintenance window.

For more information contact support at help@5centscdn.com!

Ended on December 4, 2020, 00:00

5centsCDN Origin Server IP Change

November 3, 2020, 00:00 GMT +00:00

5centsCDN
Hey Production,

Origin server IPs are being changed as part of our hardware upgrade the servers are being assigned with new IP’s! If anyone using A record for custom hostnames which is NOT recommended simply update with the below IP:

Asia: 139.99.121.140

Europe: 51.210.214.151

North America: 51.222.80.101



These changes are effective immediately, clients who are using CNAMEs for custom origin hostname for RTMP URL no need to change anything :)



For more information feel free to email us at help@5centscdn.com or buzz us on live chat.

Ended on November 30, 2020, 00:00

Cloud storage delete function disabled

November 1, 2020, 00:00 GMT +00:00

The Cloud storage delete function was disabled during an upgrading process. This function is back online. There was no interruption in the services. For any further information kindly reach us at help@5centscdn.com

Ended on November 24, 2020, 00:00

Enterprise Network - Akamai Provisioning

August 20, 2020, 19:13 GMT +00:00

We are facing API issues connecting to our partner Akamai. The issue will cause temporary outage on Enterprise plan for creating/updating zone settings and livestreams.

Ended on August 21, 2020, 00:00

Enterprise Network - Akamai Provisioning

June 20, 2020, 07:56 GMT +00:00

Update 25 June, 2020:
Provisioning has been restored. Custom CNAME is disable, will enable soon once new verification step which force users to verify custom domain ownership before enabling custom CNAMEs.
####
We are facing API issues connecting to our partner Akamai. The issue will cause temporary outage on Enterprise plan for creating/updating zone settings and livestreams.

Ended on June 23, 2020, 02:30

That's all folks!

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